📍 Location: London (Hybrid Remote)
🕛 Job type: Full time

Who we are

At Tenzo, we’re transforming the way restaurants operate. Our Restaurant PerformanceOps platform brings together data from multiple systems to deliver real-time, actionable insights — helping operators boost sales, cut waste, and run smoother businesses. As one of our customers put it, “It’s helped us make smarter, faster decisions and spot opportunities we might have missed before.”

We’re a team of food lovers and tech enthusiasts backed by top-tier Silicon Valley investors and guided by awesome advisors including Jane O'Riordan and Floor Bleeker. We partner with leading hospitality brands like Knoops, JKS, Lina Stores, Time Out Markets, and IHG Hotels  — and we’re just getting started. Join us on our mission to help restaurants around the world move from surviving to thriving.

Diversity and Inclusion

Tenzo is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status.

About the role

We’re looking for a proactive and people-focused People & Talent Partner to help shape the next stage of our growth. You’ll own the full employee lifecycle — from attracting and hiring exceptional people to designing the systems and experiences that help them thrive.

This is a hands-on, high-impact role that combines recruitment, people operations, and culture-building. You’ll partner with leadership and team members across the company to make Tenzo a place where people can do their best work.

Your mission

Talent & Hiring

• Own full-cycle recruitment for key roles — from sourcing to onboarding.
• Partner with hiring managers to design fair, effective, and values-led hiring processes.
• Build a strong employer brand and ensure every candidate has a positive experience.
• Track and report hiring metrics to support data-informed decision-making.

People Operations

• Maintain and evolve our people processes — onboarding, performance, compensation reviews, and engagement surveys.
• Manage our ATS and HR systems and ensure accurate employee data and compliance.
• Partner with leadership on org design and workforce planning.
• Keep our policies and employee handbook current, inclusive, and practical.

Culture, Growth & Engagement

• Shape and deliver initiatives that strengthen culture, belonging, and development.
• Support managers and employees on growth, feedback, and wellbeing.
• Design and roll out learning and development opportunities.
• Bring innovation and insight to how we work, communicate, and grow as a team.

About you

• 4+ years of experience in people, talent, or HR roles (startups or scaleups ideal).
• Proven experience running end-to-end hiring processes.
• Solid grounding in people operations and UK employment practices.
• Comfortable balancing strategic thinking with hands-on execution.
• Excellent communicator who builds trust and influence across teams.
• Passionate about culture, inclusion, and helping people grow.

Work perks and benefits

Tenzo is committed to improving the general well-being of our team members. As our 'Passionate about our people' value states: we aim to create a supportive and diverse environment for our people to grow. Working as part of a small team, you will benefit from a level of responsibility from the get-go. We also commit to a dedicated time for personal development and clear career progression in an exciting time of growth and development of the company.

• 💻 Tenzo Swag
  We’ll hook you up with workstation perks, Macbook and all software needed on your first day!
• 🏡 Work from Home
  You'll receive a £75 work from home set up budget, which renews every year
• 🕰️ Flexible Working
  A minimum of 2 days a week in the London office, plus any additional days such as trade shows, team quarterly meet-ups
• 📈 Stock Options
  Eligibility to our stock options program
• 💰 Pension
  ESG pension scheme
• 🚇 Office Location
  WeWork Marylebone - North West House, 119 Marylebone Rd, London NW1 5PU
• 🍴Customer Lunches
  Every quarter we plan a team lunch at one of our customer’s restaurants
  
• ⛰️Tenzo Offsite
  A chance to meet fellow team members from all over the world at our annual team offsite
• 👓 Your Eyesight
  We cover tests and contribute £75 to spectacles (or equivalent in local currency)
• 💗 Your Development
  Dedicated time for personal & professional development (we’re supportive of external L&D resources when needed) and monthly lunch and learns
• 🌴 Annual Leave
  25 days of holiday + bank holidays (increasing to 27 after 1 year and 29 after 2 years tenure)
• ✈️ Work Abroad
  Seeking a change in environment? Enjoy up to 2 weeks during the UK summertime working abroad!
• 🚀 Start-up Life
  Working as part of a small team, you benefit from a level of responsibility from the get go
• 🥳 Socials
  Monthly events both in person and virtually!
  
  

Please note: exclusively no recruiter emails for this role. We have established recruitment partnership agreements in place and no need to work with additional recruitment partners at this time.